If you try to run a report in the Omnilock WAMS Reports program but encounter an error try one of the following:
FOR 3.1 SYSTEMS:
To resolve the problem, download and place (WiQReportsApp.exe.config) file in c:/Program Files(x86)/Stanley Security Solutions/Stanley Wi-Q AMS/ directory.
FOR 3.0 SYSTEMS:
It is likely that you have not yet run the Crystal Reports patch.
1. Close all of the Omnilock programs.
2. Determine if you have a 64 or 32 bit machine by clicking Start, then right click Computer, and choose properties. Under System Type it will be listed.
3. Download one of the files below.
CRRedist2008_x86.msi for 32 bit machines
CRRedist2008_x64.msi for 64 bit machines
4. Then run the file you just downloaded.
5. That should have fixed it. Open the Omnilock Reports program and try running your report again.